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By Dena Zigun September 30, 2016

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Online Shopping Transition FAQ

By Dena Zigun September 28, 2016

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Roche Bros. Home Delivery is Launching A
NEW ONLINE SHOPPING SITE

In the coming weeks, we will be launching our new Home Delivery and Express Lane Pickup website. Please visit www.rochebros.com/shop before placing your order to ensure you are directed to the correct website.

Our new online shopping experience will offer:
• An easy-to-navigate experience on your desktop, laptop, tablet, and smartphone
• More ways to shop – filter by what’s on sale; prior purchases; local and natural offerings; product attributes including low sodium, gluten free, kosher, and more
• User-friendly organization that learns as you shop, showing you the items and sales you care about most
• Award-winning design on par with best-in-class online shopping websites

Your email, delivery address, and prior purchases or “jumbo list” will be automatically transferred to our new platform. You will need to reset your password and re-enter payment information on the new site.

Thank you for your patience as we transition to a new platform to serve you better.  Below, please find answers to our Frequently Asked Questions about this transition:

About Ordering

Where Do I Find My Jumbo List & Shopping Lists?

On the right hand side of the screen you will see your name with a drop down arrow to the right of it.  You will be able to find your jumbo list, and favorites list under “Shopping Lists”.  These lists are static and will not update with any future orders.  You can take advantage of our newly added “previously purchased” filter to easily find the products you shop for regularly.

How do I?

How Do I Shop?

There are many ways for you to shop!  You can shop products on sale, Gluten Free products, Natural products, previously purchased, local products, organic products, new products, low sodium products, shop by aisle, brand or simply typing in a desired item that you are looking for. Once an item is added to your shopping cart you will be able to see your shopping cart on the right hand side of the screen. If you have any specific notes for your picker you will be able to add your notes on any specific items once they are in your shopping cart.

 

How Do I View My Order History?

On the right hand side of the screen you will see your name with a drop down arrow to the right of it.  By clicking on “Order History” you will be able to see your scheduled delivery/pick up date, total, and status of your order. If you would like to view items in the order, to find your order number, payment details & order details you will need to select “View”.

 

How Do I Change My Password & Update Contact, Personal & Delivery Address Information?

On the right hand side of the screen you will see your name with a drop down arrow to the right of it. You will need to click on “My Profile”. On this page you may update any personal, contact information or any delivery address changes that you may have. On the left hand side of the screen there will be a link that says “Change Password”.  You will be able to change your password from this screen. You will need to enter your current password and then you will be able to reset your password and confirm the changes.

 

How Do I View Available Credits?

On the right hand side of the screen you will see your name with a drop down arrow to the right of it. You will need to click on “My Profile”.  On the left hand side of the screen there will be a link that says “Available Credits”. This is where you will find any credits that you currently have on your account.

 

General Questions

Can I Have More Than One Delivery Address? 

Our new platform only allows one delivery address per email address. If you have more than one delivery address you will need to create a different account for each address.  If you wish to change your delivery address you will need to click on “My Profile” and update your delivery address information.  You may also change your delivery address on step 2 “Schedule” when you are going through checking out.

 

Have more questions? Please email us at rochehelpdesk@rochebros.com or call 781-694-5280 (available seven days a week, 8:30 am – 5:00 pm).

Thank you for shopping with Roche Bros.

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Tasty Tailgating Roundup

By Sara White September 13, 2016

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Don’t come up short when game time rolls around. We’re your game day destination when it comes to food, and our Tasty Tailgating offerings are fresh and ready to go. Sit back, relax, enjoy the game, and let us help you make your tailgating party a great one.

First Half

Everything starts with the Guacamole Outpost.  Game-day weekends feature fresh guacamole, made to order at our Guacamole Carts. It works well as a dip, or as a spread on sandwiches. If you’re more of a do-it-yourself kind of person, fresh Hass Avocadoes are available in our Produce department.

Make your game-time finger food easy, spicy and fun for with our new Build Your Own Nacho Kits, with pre-cooked seasoned ground beef, homemade chips and more! Or go for make your own sliders. Our Build Your Own Grilled Cheddar Bacon Chicken Mini Sliders Kit comes complete with chopped slaw, fresh jalapeños and honey mustard spread, and is served with Roche Bros. Potato Chips.

Our Cheese Department assembles our own Tasty Tailgating Tapas Trays. With a few different varieties available, there’s something for everyone with different combinations of crackers, cheese and toppings.

If you swing by Our Kitchen, you’ll find a wide assortment of appetizers and finger foods that will fit just about any party. Try some of our homemade dips, such as our 7 Layer Dip or Buffalo Chicken Dip with your favorite crackers or chips. We also have other favorite appetizers, like mozzarella sticks, or stuffed potato skins.

Football season is prime time for our Wing Bar. Your guests and family will love the assortment of flavors available, including fan favorites – Buffalo, Teriyaki, and Bourbon! The best part? They’re served hot and ready to eat!

If you’re looking for a little something that will catch everyone’s attention, our Bakery’s Bloomin’ Bread has become a staple for tailgating.  Loaded with mozzarella and pepperoni, your guests will pull it apart in seconds!

Second Half

Make sure you save room for the main course! When half-time rolls around, it’s time to start cooking. Our USDA Prime Burgers are an excellent choice if you’re cooking on the grill. Switch things up a bit by trying on of our flavored burgers such as the Steak Bomb burger, Bacon and Cheddar, or Portabella Swiss.

Our Italian sausage and Bratwurst are also crowd pleasers. Grill them up and finish them off with your favorite toppings like onions or peppers.

If the weather is bad, or if you don’t want the hassle of cooking a big meal, our BBQ Pulled Pork and St. Louis Ribs are tangy, flavorful choices, ready to heat and serve. Add our deli’s cole slaw or homemade potato salad, our bakery’s Blooming Bread — loaded with pepperoni or quesadillas to complete the spread.

Finish everything off with some desserts from our Bakery. Football Field Dessert Cakes and Football Whoopie Pies are festive and fun additions to your spread. And our brownie and cookie snack plates are great for smaller gatherings and give your guests a taste of gourmet cookies and brownies.

We hope  to see you this weekend and every weekend during the football season to help with your tailgating parties. Enjoy the season, and of course, go Pats!

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Return Policy

By Dena Zigun September 02, 2016

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Having you as a happy customer is our highest ambition.

Shop with confidence, knowing the freshness of our fish, meat, and produce are guaranteed.

We are pleased to offer you double your money back when the quality of our product does not meet your satisfaction.

We reserve the right to request a receipt from your purchase before issuing a refund or doubling your money.

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