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CUSTOMER SERVICE: (781) 694-5280 mail

Roche Bros.Pharmacy FAQ

  • How do I transfer my prescription?
  • Can you tell me if my prescription is ready for pick-up?
  • How can I obtain a history of my prescriptions?
  • What is the difference between a brand and a generic medication?

 

How do I transfer my prescription? 
Transferring your prescriptions to Roche Bros. is quick and easy. Just provide us with the information below and let us do the rest.

You can find this information on your current prescription label:

1. Name of your current pharmacy
2. Phone number of your current pharmacy
3. Prescription number

Can you tell me if my prescription is ready for pick-up?

You will need to contact the Roche Bros. pharmacy (508-285-5293) to see if your prescription is ready.

How can I obtain a history of my prescriptions?

Contact the Roche Bros. Pharmacy to request a copy of your prescription history. The pharmacist can print your profile and mail it to the address we have in your pharmacy record, or have it ready for you to pick up at your earliest convenience.

What is the difference between a brand and a generic medication? 

 

When a new product is introduced to the market, the manufacturer assigns it a brand or trade name, different from its “chemical” name. Once the patent rights to the product expire [patent life varies depending on the time interval from initial discovery to approval by the Food and Drug Administration (FDA)], other companies are free to manufacture generic versions of the product provided they meet all the requirements the FDA requires of the brand name drug. Generic drugs are regulated by the FDA just like the brand name drug and must meet the same stringent standards to ensure safety and efficacy for their intended uses. Most states require generic substitution by law, unless otherwise specified by the patient or physician. Please consult with the Roche Bros. Pharmacist concerning the substitution laws in Massachusetts.